CONTACT | CALENDAR | STAFF | EMAIL LOGIN Parent Portal logoFacebook iconTwitter iconYoutube iconInstagram Icon

Toggle Menu



Hampton City Schools Frequently Asked Questions (FAQs)
for HCS Families Regarding the Division’s Alternative Learning Plans
and Additional Information

UPDATED - March 16, 2020

The Governor has ordered that all K-12 schools close beginning Monday, March 16, 2020, through March 27, 2020, at a minimum. All schools and offices will be closed effective Tuesday, March 17, 2020, and staff members will be e-commuting. The purpose of this document is to provide our families with an overview of the division’s alternative learning plans due to school closures. 

1. What measures have been taken by the school system to prepare alternative learning plans in the event of school closure?

Over the past several weeks, members of the Hampton City Schools (HCS) team have been working diligently to prepare for potential school closing(s) based on COVID-19. The following steps have been taken by the school division based on our PreK-12 Guaranteed and Viable Curriculum:

  • Parents and members of the division’s learning community received an FAQ regarding COVID-19 and the school division’s response efforts. Updates have been provided as new information has become available.
  • Updates were made to the division’s Pandemic Plan with a companion administrative guidance document outlining specific steps that would be taken based on COVID-19.
  • During the week of March 2, 2020, school principals were briefed on the division’s planning efforts.
  • Curriculum leaders prepared alternative instructional learning plans for grades PreK-12.  
  • An alternative learning plan website has been created that houses all plans and accompanying resources. The link to this website is prominently displayed on the division’s homepage ( or can be accessed directly via this link -
  • The HCS Print Shop has made preparations and is mass producing learning packets. Specific distribution information is included in question three (3) below.
  • Parents/guardians were asked on March 10, 2020, through a one-question survey whether their child(ren) had internet access at home. Based on survey results, 96% of parents/guardians who responded indicated that their child has internet access in the home.   

2. How will my child(ren) access the alternative learning plans?

  • Grades PreK-4:  Learning packets in the content areas of English, mathematics, social studies, and science have been made for students in grades PreK-4. Please refer to question three (3) regarding the distribution of information for this packet. Families who would like to download electronic copies of these resources from the division’s alternative learning plans website (noted above) may do so.  
  • Grades 5-12:  For grades 5-12, alternative learning plans have been prepared in an electronic format for English, mathematics, social studies, and science. These learning activities are accessible via the alternative learning plans website. It is important to note that these plans are based on students using the internet to complete assignments. All students in grades 5-12 have been asked to utilize their division-issued Chromebooks or another web-enabled device. If your child’s Chromebook is currently at their school, please contact your child’s school between 8 a.m. and 12 p.m. on Monday, March 16, 2020, to make arrangements. *Due to the specialized content, a learning packet has been created for Grade 5 English, if you desire a hard copy of this resource. Please refer to question three (3) regarding the distribution of information for this specific learning packet.
  • Students with disabilities K-12 who receive educational services in the self-contained setting will receive a differentiated instructional packet if required by the IEP. Distribution information for this packet is included in question three (3) below. 

3. Given that schools will be closed for at least two weeks, how will students in grades PreK-4 receive their learning packets? In addition, when will the electronic resources be made available for students in grades 5-12? 

Students at Moton PreK Center received their learning packets, March 13, 2020. Families of PreK-5 students were able to pick up packets on Monday, March 16 at their child’s school before 1 p.m. In an effort to provide our families another opportunity to pick up learning packets, two satellite locations for packet pickup are being utilized on Tuesday, March 17, 2020, from 10 a.m. to 2 p.m. at Syms Middle School parking lot - 170 Fox Hill Road - and the parking lot of Tarrant Middle School - 1435 Todds Lane. This is the final opportunity to pick up a K-4 and/or 5th grade Alternative Learning Packet for your child. 

Electronic copies of these learning packets are available via the alternative learning plans website. Access to the alternative learning plans website is prominently displayed at the top of the HCS homepage ( or may be directly accessed via this link - As a result, parents of children in grades PreK-4 may decide to download and print these resources instead of picking up their packets. 

4. What should I do if my child(ren) is in grades 5-12 and does(do) not have internet access?

We want to remind families that Cox Communications offers low-cost internet to eligible households through its Connect2Compete program (for $10/month, families can receive high-speed internet access in-home). In addition, Cox Communications has announced that they are now offering their low-cost internet service, Connect2Compete, free for 30 days including premium remote desktop support. Visit this link to check your eligibility and see program details:

5. What are the division’s expectations regarding the submission of assignments?

During the closure, it is the division’s expectation that students complete the alternative learning assignments. Students in grades 5-12 will submit completed work electronically. However, if students do not have the capacity to submit work electronically, they may submit completed work upon their return to school. Students in grades PreK-4 are asked to submit completed work upon their return to school. It is important to note that the division understands that students and/or family members might become ill. In the event of student or family illness, schools have been asked to work with students and parents/guardians to be flexible regarding the submission of assignments. 

6. What if my child has a question regarding the alternative learning plan or needs assistance with technology?

During this period of school closures, all staff email addresses are accessible via the alternative learning plans website. Parents/guardians are encouraged to communicate with classroom teachers via email. General questions should be directed via email to your child’s school principal and/or teacher(s).  If families do not have access to email, they can call 757-727-2000 from 8 a.m. to 1 p.m. on Tuesday, March 17. After 1p.m. on March 17, please leave a message and an HCS staff member will return your call as soon as possible between the hours of 9 a.m. and 2 p.m., Monday-Friday.

7. Are we doing deep cleaning of schools during this time?

Yes. Custodial Services will continue to clean with upgraded hospital level cleaning solutions. Additionally, deep cleaning will begin this evening and will occur over the next two weeks in all schools and school spaces as a part of our preventative measures.

8. Will HCS provide alternative feeding services to students during the mandatory school closure period? 

Yes. The alternative feeding locations and times are posted on the HCS website -

We hope you find this information helpful. While this is a time of uncertainty, we will continue to keep our staff and families updated as we receive information. 


©2020 HAMPTON CITY SCHOOLS All rights reserved - One Franklin Street, Hampton Virginia 23669 - 757-727-2000


As stated in School Board Policy AC and GBA, Hampton City Schools (“HCS”) does not discriminate with regard to race, color, religion, national origin, sex, sexual orientation, gender, gender identity, age, disability, ancestry, marital status, pregnancy, child birth or related medical conditions, status as a veteran, genetic information, or other characteristic protected by law in its programs, activities and employment practices and provides equal access to the Boy Scouts and other designated youth groups.  

HCS also prohibits retaliation under School Board Policy GBAB for the purpose of interfering with a person’s rights and/or privileges under federal civil rights laws, which can include: (i) raising concerns with Division personnel about a civil rights violation; (ii) asserting a right or advocating for the rights of a student or employee under federal civil rights laws; or (iii) participating in a complaint investigation or related proceedings. 

All individuals are encouraged to promptly report any incident they believe to be discrimination, harassment or retaliation in violation of HCS School Board Policy.  All reports should be made to the HCS Compliance Officer, who also serves as the HCS Executive Director of Human Resources and Title IX/ADA Coordinator.  Upon receiving a report of alleged discrimination, harassment or retaliation, the Compliance Officer shall promptly authorize an investigation into the complaint, determine whether the alleged act occurred, and determine whether any action must be taken to end or prevent further harassment, discrimination, or retaliation.  For more information about this process, please review the Formal Resolution Process and/or Informal Resolution Process.    

Should you have any questions about these procedures or the contents of this notice, please contact:

Executive Director of Human Resources
Title IX and ADA Coordinator
Department of Human Resources
One Franklin Street
Hampton, VA 23669
(757) 727-2300



Hampton City Schools (HCS) is committed to making its website accessible for all, including individuals with disabilities, and strives to ensure accessibility currently and as new technologies emerge.  The division welcomes questions and feedback on the site’s accessibility at each development phase.  By clicking on “Contact” at the upper right of the main webpage, all users are able to “Help Resolve a Concern,” “Share a Story,” “Provide Feedback,” and “Ask a Question.”  Additionally, the Contact Us page provides direct email access to HCS Webmaster Vickie Carper,


HCS’s computer systems and networks include all of the computer hardware, operating system software, application software, stored text, data files, electronic mail (email), local databases, externally accessed databases, CD-ROM, optical media, clip art, digital images, digitized information, communications technologies, and new available technologies.

Please note that some pages on the HCS website contain links to third-party sites.  HCS is not responsible for the content, facts, opinions or accessibility of third-party sites.


The majority of pages in our site are available in HTML format that can be deciphered by screen readers. Some documents are in Portable Document Format (PDF), which require Adobe Acrobat Reader to view.

  • To download this free program, visit the Adobe website.
  • To read PDF documents with a screen reader, please link to the Access Adobe website, which provides useful tools and resources.

Also, many popular browsers contain built-in accessibility tools, and there are other plug-ins that make websites more accessible.

The HCS website is designed and monitored by HCS Webmaster Vickie Carper, who serves as the gatekeeper for website content and accessibility.   The Webmaster is under the direction of the Executive Director of Public Relations and Marketing, supervised by the Director of Graphics.
Web visitors using assistive technology who may have trouble accessing information on the website may contact the HCS Webmaster,, the Executive Director of Public Relations and Marketing, and/or the Director of Graphics,

When submitting a question or concern via email, “accessibility” should be included in the subject line.  Every reasonable attempt will be made to address the user’s concern within twenty-four hours.  To assist HCS in responding appropriately, all inquiries should include the following information:

  • A description of the accessibility concern or question;
  • The webpage address of the requested material;
  • The format in which the user prefers to receive the material;
  • The user’s contact information, including preferred method of contact.


HCS monitors all technology resource activity and requires all employees, students and individuals with access to HCS computer systems and networks to annually read and sign an Acceptable Use Policy.  See School Board Policy IIBEA for Students; School Board Policy GBBB for Employees.

Our continuing goal is for the HCS website to be accessible to individuals with disabilities in compliance with the requirements of Section 504 of the Rehabilitation Act of 1973 and that statute's implementing regulations at 34 C.F.R. Part 104, and Title II of the Americans with Disabilities Act of 1990 and that statute's implementing regulations at 28 C.F.R. Part 35.

Good faith efforts are being made to ensure that our website complies with web accessibility standards. In addition to the federal regulations above, we are actively working to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0.
Prior to posting new website content, the HCS Webmaster determines if the proposed content meets the criteria of the World Wide Web Consortium (W3C).  Periodically the HCS Webmaster checks the website with a recognized website checker such as 508 Checker and WAVE.  If the audit identifies issues of concern or content errors that impede accessibility to any user, the concerns/errors are evaluated and remedied within a six-week period.


HCS’s website and computer systems and networks are provided on an “as available” basis.  HCS makes no warranties, expressed or implied, without limitation, regarding the fitness for a particular purpose regarding any service provided by the system and any information contained or software used therein.  The division uses hardware and software provided by third-party technology vendors.  Therefore, the division does not warrant that the functions or services performed by, or that the information or software on the system, will meet the user’s requirements.