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Frequently Asked Questions (FAQs) Regarding the School Meal Program

In October, the United States Drug and Administration (USDA) approved school divisions to offer free meals to children through June 30, 2021, under the Summer Feeding Program. 

Please see updates in blue below, effective 4/12/2021.

Free meals will be provided for all students during virtual and in-person instruction through the end of the 2020-2021 school year.

  1. Will HCS provide meals to students when instruction is fully virtual?

Yes. The HCS Food & Nutrition Services Department will offer breakfast and lunch meals to HCS students. Meals must be pre-ordered weekly (see specific details below). Three options will be offered for meal pickup, beginning Tuesday, September 8, 2020.

Option 1 - Daily Meals from School Sites:

Pickup daily meals at the following schools between 10:00 a.m. and 12:30 p.m.:

(Daily meals only. Meals cannot be combined with a 5-day meal kit.)

Aberdeen Elementary (pickup from bus on site) - 1424 Aberdeen Road 23666

Bassette Elementary - 671 Bell Street 23661

Bryan Elementary - 1021 N. Mallory Street 23663

Cary Elementary - 2009 Andrews Blvd. 23663

Eaton Middle - 2108 Cunningham Drive 23666

Langley Elementary - 16 Rockwell Road 23669

Machen Elementary (pickup from bus on site) - 20 Sacramento Drive 23666

Moton Early Childhood Center - 339 Old Buckroe Road 23663

Phillips Elementary - 703 Lemaster Avenue 23669

Syms Middle - 170 Fox Hill Road 23669

Tarrant Middle - 1435 Todds Lane 23666

Tucker Capps Elementary - 113 Wellington Road 23666

Tyler Elementary - 57 Salina Street 23669

Option 2 - Daily Meals from Bus Sites:

Pickup daily meals at the following bus pickup sites between 10:15 a.m. and 11:30 a.m.:

(Daily meals only. Meals cannot be combined with a 5-day meal kit.)

Bus Stop - corner of Marcella Road & Lake Ridge Road 23666

Century Plaza Apartments - 135 Lassiter Dr at Entrance Sign 23666 

Derby Run Apartments - 6 Derby Drive 23666

Hampton Club - Hampton Club Drive & Lucinda Court 23666

Hampton Soccer Field - Andrews Blvd. & Old Buckroe Road 23664

Horizon Plaza (Pool) - 611 Michigan Drive 23669

Marching Elites Youth Center - 95 Tide Mill Lane 23666

Merrimack Operations Center - 2113 Woodmansee Drive 23663

Old Hampton Community Center - 303 Lincoln Street 23669

YH Thomas Community Center - 1300 Thomas Street 23669

YMCA Parking Lot - 1 YMCA Way 23669

Option 3 - 5-Day Meal Kit Pickup:

Pickup a 5-day Meal Kit at the following site between 4:30 p.m. and 5:30 p.m. 

(5-day meal kit pickup only. Kit cannot be combined with daily meals.)

Andrews PreK-8 School - 3120 Victoria Blvd. 23661

Hampton High School - 1491 W. Queen Street 23669

Phenix PreK-8 School - 1061 Big Bethel Rd. 23666

Syms Middle School - 170 Fox Hill Road 23669

Meals must be pre-ordered weekly using an electronic form before midnight on Thursdays using the link below.

All subsequent forms will be emailed to your child’s HCS student email account on a weekly basis and will be available by visiting the Food & Nutrition Services webpage. 

HCS Virtual Learning Meal Pickup Pre-Order Form 

Meal orders will require the student's PIN number to be entered. This number is the 5-digit number used by students in the cafeteria when purchasing meals during in-person instruction. If you do not know your child’s PIN number, please contact the Food & Nutrition Services Office at (757)727-2350.

Parents/Guardians who miss the pre-ordering period will need to call the FNS office to order meals for the upcoming week. 

       2.  What days and times will meals be available when instruction is fully virtual?

School pickup locations will serve meals Monday through Thursday, from 10:00 a.m. to 12:30 p.m. Meals for Friday will be provided on Thursdays. 

Bus pickup locations will serve meals Monday through Thursday, from 10:15 a.m. to
11:30 a.m.  Meals for Friday will be provided on Thursdays. 

5-Day Meal Kit Pickup locations will provide curbside pickup each Monday from 4:30p.m. to 5:30 p.m. Single-day meals will not be available at this location.

3.   Will students have to pay for meals when instruction is fully virtual?

No. Students do not have to pay for meals through June 30, 2021, based on the USDA approval to extend serving free meals to all children under the Summer Feeding Program. 

4.   Will students receiving in person instruction have to pay for meals?

No. Students do not have to pay for meals through June 30, 2021, based on the USDA approval to extend serving free meals to all children under the Summer Feeding Program. 

5.   Will special meals be available for students with allergies and/or other dietary restrictions?

Yes. Special meal accommodations will be provided based on a medical note provided.  If a special meal is required, please call 757-727-2350.

 6.  How can my child who does not attend HCS receive a meal at the meal sites?

If a household has a non-HCS student that would like to receive meals, please call our Food & Nutrition Services Office at 757-727-2350 before visiting a meal site beginning Tuesday, September 8, 2020.

 7.  Who should pick up meals for students at a meal site?

Parents, guardians, or students may pre-order and pick up meals, and will need to provide the individual student’s full name and PIN number. If you are unsure of your student’s PIN number, please contact the Food & Nutrition Services office at (757)727-2350.

 8.  Which site should I use to pick up meals if my children attend different HCS schools?

Parents/Guardians should choose the most convenient site for their family and may pick up all meals from that site, regardless of which school a student attends. 

9. What foods will be served?

A daily pickup menu will be provided on the HCS Food & Nutrition website.

10. Can I pick up meals if I didn’t pre-order?

Yes. However, meal sites will have a limited number of extra meals available, and student verification will be required in order to receive a meal. 

Pre-ordering meals is required. Parents/Guardians who miss the pre-ordering period will need to call the FNS office to request an order for the upcoming week. 

11. Can I cancel my pre-order?

You may cancel an order by calling the Food & Nutrition Services office at (757)727-2350 by 9:00 a.m. on Mondays.  

12. Are weekend meals provided?

Weekend Meals will be provided beginning the week of March 22, 2021. Weekend meal items will include two (2) meals and two (2) snacks. Weekend meal items will be included with the 5-Day Meal Kit Pickups and Thursday curbside or bus daily meal pickups. No additional registration is required, and all weekend meals and snacks are provided at no cost. 

©2020 HAMPTON CITY SCHOOLS All rights reserved - One Franklin Street, Hampton Virginia 23669 - 757-727-2000


As stated in School Board Policy AC and GBA, Hampton City Schools (“HCS”) does not discriminate with regard to race, color, religion, national origin, sex, sexual orientation, gender, gender identity, age, disability, ancestry, marital status, pregnancy, child birth or related medical conditions, status as a veteran, genetic information, or other characteristic protected by law in its programs, activities and employment practices and provides equal access to the Boy Scouts and other designated youth groups.  

HCS also prohibits retaliation under School Board Policy GBAB for the purpose of interfering with a person’s rights and/or privileges under federal civil rights laws, which can include: (i) raising concerns with Division personnel about a civil rights violation; (ii) asserting a right or advocating for the rights of a student or employee under federal civil rights laws; or (iii) participating in a complaint investigation or related proceedings. 

All individuals are encouraged to promptly report any incident they believe to be discrimination, harassment or retaliation in violation of HCS School Board Policy.  All reports should be made to the HCS Compliance Officer, who also serves as the HCS Executive Director of Human Resources and Title IX/ADA Coordinator.  Upon receiving a report of alleged discrimination, harassment or retaliation, the Compliance Officer shall promptly authorize an investigation into the complaint, determine whether the alleged act occurred, and determine whether any action must be taken to end or prevent further harassment, discrimination, or retaliation.  For more information about this process, please review the Formal Resolution Process and/or Informal Resolution Process.    

Should you have any questions about these procedures or the contents of this notice, please contact:

Executive Director of Human Resources
Title IX and ADA Coordinator
Department of Human Resources
One Franklin Street
Hampton, VA 23669
(757) 727-2300



Hampton City Schools (HCS) is committed to making its website accessible for all, including individuals with disabilities, and strives to ensure accessibility currently and as new technologies emerge.  The division welcomes questions and feedback on the site’s accessibility at each development phase.  By clicking on “Contact” at the upper right of the main webpage, all users are able to “Help Resolve a Concern,” “Share a Story,” “Provide Feedback,” and “Ask a Question.”  Additionally, the Contact Us page provides direct email access to HCS Webmaster Vickie Carper,


HCS’s computer systems and networks include all of the computer hardware, operating system software, application software, stored text, data files, electronic mail (email), local databases, externally accessed databases, CD-ROM, optical media, clip art, digital images, digitized information, communications technologies, and new available technologies.

Please note that some pages on the HCS website contain links to third-party sites.  HCS is not responsible for the content, facts, opinions or accessibility of third-party sites.


The majority of pages in our site are available in HTML format that can be deciphered by screen readers. Some documents are in Portable Document Format (PDF), which require Adobe Acrobat Reader to view.

  • To download this free program, visit the Adobe website.
  • To read PDF documents with a screen reader, please link to the Access Adobe website, which provides useful tools and resources.

Also, many popular browsers contain built-in accessibility tools, and there are other plug-ins that make websites more accessible.

The HCS website is designed and monitored by HCS Webmaster Vickie Carper, who serves as the gatekeeper for website content and accessibility.   The Webmaster is under the direction of the Executive Director of Public Relations and Marketing, supervised by the Director of Graphics.
Web visitors using assistive technology who may have trouble accessing information on the website may contact the HCS Webmaster,, the Executive Director of Public Relations and Marketing, and/or the Director of Graphics,

When submitting a question or concern via email, “accessibility” should be included in the subject line.  Every reasonable attempt will be made to address the user’s concern within twenty-four hours.  To assist HCS in responding appropriately, all inquiries should include the following information:

  • A description of the accessibility concern or question;
  • The webpage address of the requested material;
  • The format in which the user prefers to receive the material;
  • The user’s contact information, including preferred method of contact.


HCS monitors all technology resource activity and requires all employees, students and individuals with access to HCS computer systems and networks to annually read and sign an Acceptable Use Policy.  See School Board Policy IIBEA for Students; School Board Policy GBBB for Employees.

Our continuing goal is for the HCS website to be accessible to individuals with disabilities in compliance with the requirements of Section 504 of the Rehabilitation Act of 1973 and that statute's implementing regulations at 34 C.F.R. Part 104, and Title II of the Americans with Disabilities Act of 1990 and that statute's implementing regulations at 28 C.F.R. Part 35.

Good faith efforts are being made to ensure that our website complies with web accessibility standards. In addition to the federal regulations above, we are actively working to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0.
Prior to posting new website content, the HCS Webmaster determines if the proposed content meets the criteria of the World Wide Web Consortium (W3C).  Periodically the HCS Webmaster checks the website with a recognized website checker such as 508 Checker and WAVE.  If the audit identifies issues of concern or content errors that impede accessibility to any user, the concerns/errors are evaluated and remedied within a six-week period.


HCS’s website and computer systems and networks are provided on an “as available” basis.  HCS makes no warranties, expressed or implied, without limitation, regarding the fitness for a particular purpose regarding any service provided by the system and any information contained or software used therein.  The division uses hardware and software provided by third-party technology vendors.  Therefore, the division does not warrant that the functions or services performed by, or that the information or software on the system, will meet the user’s requirements.